Location-Based Evaluation

The Location Based Evaluation was undertaken by KPMG in the second half of 2012 on behalf of the KTS Evaluation Steering Committee. It sought to identify the systemic impact of KTS through interviews and focus groups with agency leaders, front-line staff and clients of the service system. It sought, in particular, to identify the effects of KTS on individual practice, cross-organisational collaboration, and the perceived capacity of the system to respond to the needs of vulnerable and at-risk groups in these locations.

The Location-Based Evaluation was conducted in three locations: Liverpool, Newcastle and Tamworth. These were selected because they were identified in the Spatial Analysis as having received a relatively high level of KTS investment, while presenting a mix of different population characteristics, levels of need and pre-existing infrastructure.

The Location-Based Evaluation found that some aspects of KTS are already widely perceived as having been successful, but it also identified a number of possible systemic barriers to long-term success. Notable examples of success include widespread endorsement of the principle underlying KTS that “child protection is everyone’s business”. Several institutional reforms were also widely-cited as having been successful, notably the Chapter 16A Information Exchange provisions, the Child Wellbeing Units and dedicated positions in some agencies (such as OOHC Health and Education Coordinators). It also found that KTS has improved support for children, young people and families, but that these improvements have occurred in pockets rather than across the spectrum. Improvements appear to be greatest where investment had been largest, a finding consistent with both the Spatial Analysis and the Workforce Survey.

KPMG's report can be downloaded here.