Issue Seven Keep Them Safe Website Manage your subscription

Keep Them Safe training launch

On 22 April, Minister for Community Services Linda Burney officially launched the second round of mandatory reporter training in the new child protection system.

Keep Them Safe training launchMinister Burney said this round of training, delivered by TAFE and the Centre for Community Welfare Training (CCWT), will target early childhood workers, and employees in the non-government sector, including youth workers, case workers and family support workers.

This training builds on the training and information sessions that were rolled out from October 2009 to January this year to over 22,000 mandatory reporters, including 8500 staff from non-government organisations.

“In total, there will be 530 sessions held across the state until June. We expect well over 12,000 mandatory reporters to take part,” she said. “This phase of training will focus on how to use the mandatory reporter guide, information exchange and interagency collaboration.”

The training will involve the opportunity to work through case studies using the mandatory reporter guide, providing practical experience that participants can transfer to their work settings.

The early childhood/children’s services sector training and non-government sector mandatory reporter training registrations are now open.


Family Referral Services

The three pilot Family Referral Services (FRS) in Dubbo, Newcastle and Mt Druitt commenced service operations on 3 May 2010. UnitingCare Children, Young People, and Families is trialling the Dubbo FRS, which is an augmented service with an Indigenous focus; the Benevolent Society is trialling the Newcastle FRS, which is an augmented service; and Relationships Australia (NSW) is trialling the Mount Druitt FRS, a telephone referral service.

The Dubbo FRS operates in 19 local government areas: Wellington, Walgett, Narromine, Coonamble, Parkes, Bogan, Gilgandra, Warrumbungles, Brewarrina, Bourke, Cowra, Forbes, Condobolin, Warren, Orange, Cobar, Mudgee, Blayney; with an augmented service provided from a Drop-in Centre in Dubbo, which also provides home visiting and an outreach service to remote and rural areas.

The Newcastle FRS covers the Central Coast, Lake Macquarie and Hunter regions with the main service (telephone and augmented) based in Rutherford and three augmented services provided from:

  • Newcastle (servicing Newcastle, Port Stephens, Gloucester, Dungog, Cessnock),
  • Muswellbrook (servicing Muswellbrook, Upper Hunter Shire, and Singleton)
  • Watanobbi (servicing Wyong, Gosford, east of Lake Macquarie).

The Mount Druitt FRS operates a service in 21 suburbs within the Blacktown local government area: Mt Druitt, Whalan, Tregear, Lethbridge Park, Emerton, Blackett, Dharruk, Hebersham, Bidwill, Shalvey, Willmot, Hassall Grove, Hassal, Minchinbury, Oakhurst, Plumpton, Glendenning, Coleebee, Dean Park, Eastern Creek and Rooty Hill.

Contact numbers and hours of operation:

Dubbo FRS
General public: 1300 339 016
Service providers: (02) 6885 8888
Open 8am to 8pm, Monday to Friday

Newcastle FRS
All callers: 1300 006 480
Open 8am to 6pm, Monday to Friday

Mt Druitt FRS
All callers: 1300 403 373
Open 9am to 6pm, Monday to Friday

For further information, vist the NSW Health website.


WellNet shortlisted for award

The WellNet information system has been shortlisted as a finalist in the Applications Development Category in the 2010 Excellence in eGovernment Award.

The Award recognises the most outstanding, successful projects of Australian government agencies, from federal, state/territory and local governments, in their delivery of eGovernment services. It is a particular achievement to be recognised as a finalist. A record 40 entries were received and the standard of entries was very high.

Category winners and the overall winning project will be announced at an ICT Celebration Dinner on Tuesday 25 May 2010 in Darling Harbour, Sydney.

WellNet is the common database developed to improve the sharing of information about children at risk between Child Wellbeing Units, and provide limited information about children and young people known to Community Services. WellNet has been a critical component in the roll-out of Keep Them Safe.


Keep Them Safe Regional Project Managers

As mentioned in the March edition of the Keep Them Safe e-newsletter, Regional Project Managers have been appointed in nine regions across NSW. Regional Project Managers (RPMs) will work with justice and human services agencies and non-government organisations to support regional delivery of the Keep Them Safe action plan.

Over the next few issues, we will be introducing the Regional Project Managers to you, beginning with the Hunter, New England/North West, and South-West Sydney regions.

Michael Adderley – Hunter Region

Michael Adderley has come to Department of Premier and Cabinet (DPC) from Housing NSW where he was the project officer for the Hunter area’s “This Way Home” homelessness project. Before that he was Community Projects Officer at Northern Settlement Services (formerly the Newcastle & Hunter Region Migrant Resource Centre) where he worked closely with the Hunter’s emerging African refugee community. This experience has given Michael a good understanding of issues concerning the wellbeing of children, as well as broader human services issues from both the government and non-government perspectives.

Trisha Moore – New England/North West

Trisha Moore has 20 years experience in specialising in start-up projects and change management. During this time, she sat on two Federal Aboriginal Health committees and managed a “youth at risk” program funded by NSW Government, Australian Youth Foundation and The Body Shop Australasia. Trisha has a Bachelor of Design gained in Sydney and London. She returned to New England in 2000 where she established a local Aboriginal corporation, which was supported by DPC and a local NGO. She has also taught at the New England Institute of TAFE and most recently established Aboriginal Health at the New England Division of General Practice. Trisha resides in Armidale with her seven-year-old daughter.

Mathew Ferguson – South-West Sydney

Mathew Ferguson has recently relocated back to Sydney after three years in Perth where he worked for the Department of Education and Training on evaluation and program management of Aboriginal and CaLD programs, as well working as Communications Manager for the South West Aboriginal Land and Sea Council. His background includes communications and program management in community development and early intervention in various government agencies, including Community Services.


KTS resources

The Keep Them Safe website has been updated recently with a variety of resources. All of the factsheets developed for the Regional Engagement Tour have been thoroughly revised and updated and are now available. Various media releases have been also been included in the Resources section.

KTS Support Line

Just a reminder to non-government organisations (NGOs) that the KTS Support Line is there to assist non-government mandatory reporters with their queries around the changes to the child protection system and their roles. The KTS Support Line is staffed by trained child protection caseworkers. It operates from 8am to 5pm, Monday to Friday. The phone number is 1800 772 479.

Keep them Safe 1 Farrer Place Sydney New South Wales 2000
Phone (02) 9228 4062 Fax (02) 9228 3522 Email contact_us@dpc.nsw.gov.au
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